LenaH
Employee Tax Expert

Get your taxes done using TurboTax

For some reason, the IRS has a different AGI for 2019 in their database. You need to find out what number they have so you can e-file.

Start by getting a free IRS transcript for your 2019 return. 

 

On your transcript, look for ADJUSTED GROSS INCOME (you may need to look on page 2). This is the number in the IRS database. Make sure the AGI you enter matches this number exactly.

 

If you're unable to order an IRS transcript, try entering 0 as your AGI, assuming you haven't already gone that route. You can also try entering last year's signature ID (instructions below).

 

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