I had deleted cookies and the cache twice before I posted my message. I have now cleared them a third time. The site is still slow, endless waits, error messages, and freezes. I know that your procedures make this the standard answer to site-related issues. But the answer does not address the problem that I and others are having with various aspects of the software. Nor does your response deal with the basic question of having access to the forms themselves as I work through my return. The lack of access to information and having to rely upon less than complete questions that require access to it make the system much more difficult to use now than in past years. I don't want to give up on TurboTax, but your system is leaving me with little choice.
