Get your taxes done using TurboTax

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@aeosgood wrote:

Re: state e-file. I cannot get beyond billing address screen, the program will not let me go to payment info.

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Are you using desktop software (CD/download) and the Windows version?

What do you mean by "won't let me?"  What is the roadblock? 

Is it a popup screen similar to this?  (won't be exact)

Do you not have a Continue button, or is it not working?   Or is the popup too big for the screen, and you don't have a scroll bar visible?

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I don't yet fully know what your issue is, or if you are even using Windows.  But often problems with popups in the desktop product are due to scaling or resolution.   I'd first make sure the scaling is set to 100% and not a higher one.  You can put it back later.

Windows Settings>System>Display>Scaling