@Cath75 wrote:
this did not work for me..
Without any description or explanation about your issue, it may be difficult in a user forum for folks to know what to recommend. Such as what/where your roadblock is, any error message, etc.
If your issue is a blank activation screen and a resolution of 800x600 didn't work, you can experiment with other intermediate screen resolutions such as 1024x768 or 1280xY, etc.
You can provide more details and see if someone has additional suggestions, or if you wish to get realtime help with your issue, here's how to speak to TurboTax Support.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
