TurboTax's user interface is deteriorating. I'm experiencing the same aggravating slow loading, dropped connection, unresponsive problems as others here and have tried all of the site tech "solutions" mentioned. It's galling. I'm a retired major accounting firm partner. I've used TurboTax as a tool for many years, both professionally and personally. Not as some unresponsive "boss" telling me what questions to ask and denying me access to individual forms and schedules I need to see and verify myself. I've restarted my own return on a competitor's product. So far, it is outperforming TurboTax hands down. Faster, more accessible, responsive, etc. I'll ultimately file with whichever application gives me better performance and gives me confidence that it's accurate.
