After much frustration, I read the posts in this thread, then pasted the token and query into what I thought were the opposite fields. Then I read the labels to the fields more carefully and they were correct. The confusion is that the Interactive Broker site shows the Token first and the Query second, while the TurboTax program shows the Query first and the Token second. Copying and Pasting worked fine once I got this straight.
Still a lot of needless irritation, but made sense after the fact.
