publicity will get them to act. post on their facebook page asking for the date and when they give you the bs response on subscribing to get an email, remind them that the bs notification is after the fact. you want the date. i have been back and forth with them and all they say is
We apologize for the inconvenience
Please continue to check for product updates throughout the week.
I am only one person, if several hundred/thousand post on their facebook, it may get a real response rather than the bs
