The IRS will notify you for the reason of any changes made to your tax return and refund. It may take a few weeks for this letter to arrive.
You can also check the link below for other situations that may have resulted in a change in your refund. Be sure to scroll down to the section titled Why is my refund different than the amount on the tax return I filed?
Tax season frequently asked questions
You can also have an expert review your return by using the written response option provided as you are in the Live version of the software. This will allow an agent to review your actual return and see if they can determine why your refund may have been reduced by $500. This is an option. However, if the adjustment is related to something that may not be easily seen, it may not be easily identified as it could be related to other factors. For example, the IRS could have a different amount reported to them in withholdings or earnings that were not reported on your tax return.
If you choose to see if an expert can identify the issue, you can request a written response using the link below.
Written response via Offline Review
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