I purchased the software TurboTax Premier from Costco on March 7. Completed and saved my return but did not file. A week later attempted to open my return for review and to file. Turbotax software was updated. My return was not able to open, Turbotax reported my return corrupted and suggested starting a new return. Starting a new return, Turbotax was unable to import prior years return. Phone support was utterly useless.
Decided to wait until there was another software update, perhaps the problem was the update. Tried again today, started Turbotax and updated the software. Still unable to open my return, Started a new return, at least this time I was able to import last years return. Completed my return (again), saved it in two different locations, plus saved a PDF version. Unable to reopen any copies of my return. What is wrong with this software???
Turbotax: I am logged in to my account to post this issue so you know who I am and how to contact me. You have exactly until noon ET 3/22/2021 to contact me with a solution. After that I will contact Costco for a refund. This will be my final year using Turbotax.
