Get your taxes done using TurboTax

I have had the same issue, so I called TurboTax technical support. First representative couldn't answer the most basic questions, then kept me on hold for 38 minutes and hung up on me without addressing the issue. Second representative told me that I should call in when I use up my licenses repeated times on the same machine since the software repeatedly keeps asking for activation code each time I run it and they'll issue me a new license code.

 

Someone at Intuit has gone absolutely nuts! No other software in the world works like this. Noone is available to issue me another license code when I decide to run Turbotax on Sunday at 10 pm so I can't use the software at my convenience. Who wants to go through this hassle every sixth time they want to run the software? What's going to happen 2 years from now when I decide I want to look at my 2020 tax return and the software asks me for an activation code? I bet Intuit won't honor the repeated requests for a new activation code. This bug that they are not addressing makes this product absolute junk!