I am sorry you are having trouble receiving your stimulus payment. All TurboTax does is assist you in filing your tax return. Once it is accepted, the IRS is responsible for processing it and issuing your refund. Because of privacy and security issues, TurboTax cannot discuss your refund situation with the IRS, but you can do that by calling them at 1-800-829-1040. Since you received less than the refund that was listed on your tax return, you should receive a correspondence from the IRS within two weeks of when you received your refund explaining why your refund was adjusted.
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