what I have seen - is the CS people of T Tax will say you have caused the problem- they make u jump thru hoops on trying to solve their issues ---- what I have come to realize on what turbo tax did is they put out a product that was truly not ready for prime time and needed more debugging, so they decided to let the paying retail customers be their beta tested and figure out as many issues that arise from their poorly design - poorly workable software product - - blue dot is just the start of it -- I finally took the TT product back to Costco - as they were not happy about it, as I looked over behind the return desk on the shelve, there was a stack of returned Tax products for tax filing - the company intuit apparently has reached a point where the tail is waging the body but the tail is causing the entire company to go down like the titanic - I tried to get TT to aloud the license key to be used for on line - same program and they stated no - that's means behind the curtain the monkeys of TT know the off the store shelve product is corrupted.
