VMOO
Level 3

Get your taxes done using TurboTax

Thank you so much for your help, Mauser_22.
I uninstalled, removed files in the library, and reinstalled the software earlier but no difference. I didn't remove the ~Library/Caches/KSCrash/TurboTax earlier, maybe that is the problem. I will repeat the process later to see if it makes any difference. Here are the examples of the hyperlinks that I am referring to. I have MacBook Retina 2017, Big Sur version 11.2.3.

hyperlinks.pnghyperlink 1.pngon new return file.png