- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I haven't entered my tax info or my husbands tax info and it won't let me pass this point it has the buffering symbol and nothing is happening is something wrong?
Topics:
June 1, 2019
9:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
It appears that you may be in a loop. To resolve this issue clear your cookies and your cache on your computer.
Here are the official instructions for the most popular browsers:
- Google Chrome
- Mozilla Firefox
- Microsoft Internet Explorer 11 (use the drop-down to select earlier versions)
- Microsoft Edge
- Apple Cache
- Apple Safari
After clearing the data, close your browser and reopen your return. You should not have any further issues once you log back in.
June 1, 2019
9:58 AM