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E File rejection
Efile has been rejected 2 time for the same reason. Reject cause "ind-031-04 AGI or pin does not match IRS records. 2019 AGI from 2019 tax is correct and will not allow a change. Pin was auto entered and verified from last year (2017) a refund was direct deposited.
How can this be handled?
March 18, 2021
1:37 PM