Hello,
I have a discount link from Robinhood. I used this link to start my taxes 3 weeks ago and at that time when I checked (using Tools > My fees), the discount was applied. Today I used the same link again, and am ready to file, but there is discount applied.
I think there is an issue with Turbotax login feature. It is not recognizing the link being used from Affiliated partner.
Please note: 3 weeks ago I have started my taxes using this link and I have always logged into Turbotax using this link. Also note, I have deleted cache, cookies and even tried on 3 different browsers, the discount is never applied at the end. Today I have deleted my current tax forms completely from Turbotax, logged out, deleted cookies and cache, re-logged in using the same link to start my taxes again, NO DISCOUNT applied.
I am having the worst Turbotax experience in last 5 years. Yes, I am an existing customer I have been using Turbotax for last 5 years.
Thank you,
