Thanks, that a good suggestion, but we only have one Widows computer, and it's essentially the same computer used last year when I also used Turbo Tax. The error message is virtually useless. There is an error log file and it reports an error, but I don't know what to make of it, and the tech support doesn't know about or know what to do with it, they didn't even ask for it. They are suppose to be sending me a replacement disc, but I don't know when it will arrive and they could NOT give me an estimate. This is really poor service support as far as I'm concerned. I should be able to just down load it.
