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Has anyone else resolved this? 

I mailed them a check in June for the full amount.

Then in January they sent me several threatening emails charging interest and late fees. I called them to verify they never received payment. They said they didn't and threatened me to pay and said I could pay on their website irs.gov.

I put a stop payment on the check guessing at the check number because it had been so long. Paid them online. And two weeks later the original check from June cashed (I got the check number wrong so the bank won't do anything). 

Called them up for them to say is get a refund within 6 weeks and if I didn't to call back. 

Well it's been 10 weeks with no refund and I can't call them cause they've closed every number so it just disconnects.