The IRS says:
Payment Status Not Available:
If you get this message, either we have not yet processed your payment, or you are not eligible for a payment. We will continue to send the 2021 Economic Impact Payment to eligible individuals throughout 2021.
Need More Information:
If you get this message, your payment was returned to the IRS because the post office was unable to deliver it.
To have your payment reissued as a direct deposit, you can provide a routing and account number for a:
- Bank account
- Prepaid debit card (must be reloadable; contact the card issuer for information)
- Alternative financial products that have a routing and account number associated with them
If you don’t provide account information, we can’t reissue your payment until your address if updated. See My address has changed or is incorrect. What can I do to change or correct it to receive my payment?
The above is an extract of this IRS FAQ.
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