Can anyone explain payment status unavailable

Payment Status - Not Available
We are unable to provide the status of your payment right now because:

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i know im getting stimulus i only make 38000 per year the last 2 stimulus checks got direct deposit

this years federal taxes processed  i did not get a refund i had to pay so i didnt enter no banking info but my direct deposit info irs has is still the same
what would be the reason for not getting this yet are they going to mail a check thank you