Hi @fa123
Thank you for your patience. My team and I replicated your issue using the token # that you had sent me earlier. The issue did not pop up in our program (TurboTax Deluxe Desktop version). We can also confirm that it is not a return file issue either.
We would suggest that you call & speak to IT support. I am confident that the issue will be solved. Another option is to reset your taxes and start over from scratch.
I hope this helps.
