@MarilynG1 I'm having the exact same problem @kongf2012 has. I've reported this on other trails were people wrote about the exact same issue, for MA and RI and also for other states.
I've tried changing the order on how I'm entering the states in the W2, I've also change the order on how I started the state returns, a combination of the below and many other tips I've found on the web.
Last time it let me move forward till the last check point, post payment, and now I'm stuck again with the extra issue that now I can't delete the State Return to start over.
In summary, I've paid to e-file and my returns are stuck with this issue. Someone needs to fix this or I wan't me money back and after 11 years of using TT I'll move somewhere else.
