I have never used any tax software except TurboTax, but based on the issues this year-- this will be my last. I spend most of the afternoon trying to activate Deluxe-- and it was only by searching other forums that I found the fixes-- some from issues identified LAST year-- and TurboTax has not addressed them, nor posted fixes where we could easily find them. First of all, there are compatibility issues with Microsoft Edge. If you are using that as your default browser, try changing it. What finally worked for me (again found it by doing multiple online searches-- no help from Turbo Tax)-- was to change your display settings WAY DOWN to pre-historic levels (800 x 600)-- activate the software-- and then go back in and change the settings back (remember to note your default settings) This is a ridiculous glitch with their software, and as noted earlier-- if they are not going to FIX it-- then their site should have these issues posted where they can be easily found with a simple search. Very disappointed with TurboTax, will be searching for another vendor.
