@ billwoodsjr wrote:
On 2-10=21 I paid 171.20 for TTax Business. I completed tax forms and told to wait for updates. Now I type in mu activitation code and thery say its no good.
Bill
Once installed and activated, it shouldn't even ask for your activation code again unless you install on a second computer. Have you made any system hardware changes since you last worked on the return, such that it might "think" it's a different computer?
Some users (including myself) have found that if we have a USB thumb drive or external storage device plugged in that wasn't there initially, we get prompted to activate. Removing the USB device has solved it for me and many others. I was prompted to re-activate once when I had a thumb drive plugged in. When I removed the thumb drive, I no longer was prompted to re-activate
Another user reported that his SD card was the culprit. It might also work the other way around; i.e., if a USB drive or SD card was present when installed, but isn't now.
Even if it were to ask to reactivate, it "should" still take your activation code, even though that would use up another of the 5 activations. If it's a USB drive/SD card causing the issue, then removing it and trying again shouldn't use up one of the activations since it no longer requests the code.
Otherwise, if a USB driver or SD card is not causing the reactivation prompt, here's how to phone TurboTax Support.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
