@Carsbaby2978 wrote:
My WMR tool said my refund was processing with topic 152 and now it says info doesnt match. How is this possible
The tool is quirky. More so this year than in previous years. It doesn't always show up in the tool as it moves through various stages of processing. If it showed up previously, then you know they have it and are working on it. Only the IRS knows what all they are doing with your return.
Of course, you do have to be sure you are entering your information into the tool exactly like you entered it before without any typos.
You can also try the IRS Refund Hotline. 800-829-1954
I have seen some users get info there even when it was not showing up in the IRS WMR too.
If it has been longer than 21 days since your return was accepted, we can tell you how to phone the IRS to speak to a live agent, but it's not an easy task.
