I am having the same issue with activation where after an update Turbotax is asking for activation code again.
Intuit's phone support has proved to be absolutely useless!!! A representative told me she'll find an answer for me, then after 38 minutes on hold, she cuts me off.
The representatives are emailing a useless list of topics, to address this multiple activation issue. One of the topics tells me to call customer support, who in turn email me the same useless links to topics that do not address this problem. So round and round we go, in an infinite recursion and the problem persists. So, if the issue cannot be addressed on this forum and Intuit's support can't answer the most basic of questions, where do we go next?
