I use the online version of Turbotax. There is nothing available looking like what you mention regarding "My Account" at the top of the screen, or regarding anything else that follows in your answer.
Using TurboTax online, once logged in I see "Intuit Account" in the bottom left. Clicking to that opens a new browser tab to an Intuit account. Which I don't have. Going into "personal information," nothing is filled in, and there's not a space for phone number.
Please give me an answer specific to the online edition.
