EbonyA
Intuit Alumni

Get your taxes done using TurboTax

@doramari This thread has to do with Turbo Tax debit card accounts; if that is the nature of your issue, you will need to sign up for a new debit card each year as you are unable to the same one from year to year. Please review the following FAQ: can I use the same Turbo Visa card?. You may also contact card support here. Alternatively, if your issue is regarding Turbo Tax account access (not debit card) then please use this account recovery tool.

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