After finally getting through the TurboTax phone tree [ a near impossible task it would seem] I got an answer from a TT helper.
I use TurboTax Home and Business CD and Download MAC version. Even though there are copious directions in the Search window to JUMP TO a form or location - it is not functional in the Mac version and does not show up in the Search window asa a link. It is present in the online and Windows versions, but not the Mac version, even though it requires that link and function to be available to use the navigation tools in the Search window. When asking why this was the case, and why was this not noted when being purchased, the TT helper said she didn't know, and offered me a refund. Since I am already well into a complex return, and there are few other software substitutes for TurboTax, I decided I just needed to try to work around it the best that I could. Very frustrating!
