Greetings
Someone helped my friend to file tax returns 3 weeks ago. My friend thinks that she received some emails from turbotax after it was done but accidentally deleted them. And she also realized that she hasn't received and money to her bank account yet. Now that person who helped her admitted that he might have screwed something up and return was never filed. Now my friend asked me for help and I don't know what it means because I'm not very familiar with such situations. I'm attaching home page screenshots from her account.
Could someone please clarify what happened here and what should be done?
Thank you
[removed]
