Can you describe what the issue is? We would be able to offer specific assistance if we know what the problem is on your return.
Look for an ACTION NEEDED! email from turbotax@intuit.com. It will give you a brief explanation of your reject and how to update it.
Didn't get an email? Sign in to TurboTax, select Fix my return, and you'll see your reject code and explanation.
if you received an e-file rejection, don’t worry. An e-file rejection means that some things on your return don't match the IRS database, and you’re given the opportunity to fix them and refile.
To get started, follow these instructions:
- Sign in to your TurboTax account
- Select Fix my return to see your reject code and explanation
- Select Fix it now and follow the instructions to update the info causing the reject
- Once you've fixed the error, select File in the left-hand menu and follow the instructions to either e-file or file by mail
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