I've used TT for years but did not file last year. This year the first step in installing TT was to get updates, saying it would take 6 minutes. I waited over 30 minutes and still nothing. I did this repeatedly and still no updates so I couldn't proceed with TT. I called TT and was told to do CTRl, ALT, DEL and choose task manager and thru that to close updated. So I could then install and fill in all info. Now when I'm ready to e-file I get the message that before I can e-file I must check for updates, and same thing, the updater will not work. HELP
