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I too was experiencing this issue.  I requested a call from one of their representatives.  The lady called within 5 minutes.  She had me delete the entire 1099-B that I imported and selected "enter myself".  Then it will ask you how many lines you have to enter.  Since ours was 95 lines, she had me select 4+.  From here you can enter the summary of the 1099-B totals.  Have your 1099-B handy.  The totals will be in box 1d and 1e.  You need to enter the company name, account # (optional), their employer identification number, then the totals for 1d and 1e.  After entering this info, I was literally able to file electronically within a few minutes.  Huge relief as we've been trying to figure this out on our own for 3 weeks.  Good luck!!