To answer your question, I'm not sure why I was presented that option. I have my Thailand address registered with Turbotax but they have my brother's US phone number. I was presented with the option to pay the $90 Turbotax fee with my refund but the "pay with refund" fee of $40 was not mentioned. I decided to pay that way but after selecting that method I got a message saying I couldn't because my tiny refund ($110) didn't cover the $90 + $40 = $130. Had I known there was a fee for this I wouldn't have selected it in the first place.
My intention is to pay with my US credit card (registered to my brother's US address) as I've done in past years.
I would indeed be interested in that phone number and Facebook page you mentioned.
Thanks
