I wish I could call and walk you through, but I am not allowed to.
To resolve this, you will have to use TurboTax Live. See link here: TTLive
TurboTax Live is an online product that lets you get help and guidance from a tax expert when preparing your taxes. When you use TurboTax Live, you can work with a tax expert whenever you need assistance. You can even talk to a tax expert live while you both look at your return.
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