AkinaLO
Intuit Alumni

Get your taxes done using TurboTax

If you have TurboTax Online you can clear your cache and delete cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

  

If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ... 

 

You can also try these troubleshooting tips if you have CD/Download.

Troubleshoot installation and running TurboTax for...

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