DR1
New Member

Get your taxes done using TurboTax

Do you notice that you can't actually talk to someone at TurboTax, or send them and email? I experienced a similar bug. I’m using TurboTax Deluxe on a Windows 10 desktop. After entering my data, I found that my withholding amounts were about $5,000 shy of my tax obligation. However, because of the estimated tax payments I made I had really paid in about $700 more than I owed. None the less, TurboTax automatically filled out Form 2210, Underpayment of Estimated Tax, and also checked Box A requesting an 85% exception waiver. I tried to uncheck that box but it would not let me do that. I went ahead and submitted my tax filing and it was rejected by IRS with the following error: ”F2210-003 - If Form 2210, Part II, Line A checkbox 'WaiverOfEntirePenaltyInd' is checked, then [WaiverExplanationStatement] must be attached to Form 2210.” So, my next step was to fill out the Waiver Explanation Statement, which I did, then resubmited the tax return. That too was rejected by IRS with the same error message as before. My next step was to see if others had the same issue. They did, and one person suggested right clicking on Box A and selecting “override.” This allows unchecking the box. Then he suggested doing the same with the box saying “Yes. You qualify for the 85% relief Waiver”. I did, and then I deleted the “X” in that box as well. Form 2210 then disappeared with the forms being submitted, and on my third attempt IRS accepted my tax return. TurboTax needs to fix this glitch. It was frustrating and difficult to try to find out why my return was being rejected, all because TurboTax was automatically submitting Form 2210, which I did not need to submit. Perhaps next year I’ll return to H&R Block software!