I did not see the fine print about the fee to use a credit card. Very disappointed. I called customer service and was given a number to call and try to change the method of payment but it was a third party who said they could not because we weren't enrolled? They gave us a number to the IRS payment services with dozens of answering prompts. After trying several numbers every message said we are too busy to talk. Goodbye. We paid almost $400 in fees because we didn't see the fine print. We found numerous others in online chats who said the same thing happened to them on Turbotax software. Very sad about this.
