What is the problem with Turbo tax? Tax ACT and others have the forms 8915E and the state versions incorporated into their software already. In fact, I was able to complete my 8915E and their state versions in TAXACT, and was blown away by my projected returns by TaxAct compared to what Turbotax was projecting I would receive. Something is not right with Turbotax this time around. I have spoken to their customer rep multiple times, and each time I asked when the form 8915E and others would be available, the date keep changing. It used to be 2/24/21, now it's 3/18/21. Now I am stuck, can't complete my NYS and NJ taxes, because of this waiting game with turbotax. It's ridiculous. Yes, their customer rep seem helpful, but what can the customer rep do when the forms are just not there. I was told to check back 3/18/21.
I have been with Turbotax since 2009. Maybe it's time to move on to other tax filing company. At times, you just have to try other vendors to find out what you're missing. I am tired of this back and forth with Turbotax since February 12th, and I can't do it anymore. This is a shame, Maybe it's time to move TAXACT because they have all these forms installed in their software already. This is a shame. Turbotax is not getting it at all!!
