@CarissaM Why would a user have to use another activation code? That makes no sense. Users pay to be able to activate on 5 computers. Users can only use the codes 5 times. If users have to use two (or more) activation codes on a single computer just because TT releases an update to the software, then users cannot activate on 5 computers.
@Hiram413 Did you possibly connect any USB device to your computer since the last time you used TT? I have found that thumb drives, mp3 players, even an empty card reader, when connected to a USB port, will cause TT to ask to be activated. I know not to enter the activation code again, and instead remove the offending USB device.
TT really needs to fix this. This was an issue with TT 2019 and continues to be an issue with TT 2020.
