Filing Tax Return - Clicked on Continue where you left off and it went to a blank white screen with the word undefined on it.
- Opened different browser (CHROME), logged back in, continued where we left off - Blank screen; undefined error message
- Cleared Cache images and files, cookies and other site data, download history, and browsing history for all time; logged back in using CHROME, continue where we left off - blank screen, undefined error message
- Rebooted Computer, Opened Chrome, logged back in, continued where we left off - blank screen, undefined error message
- Opened a different browser (FIREFOX) logged in, continued where we left off - blank screen undefined error message
- Stayed in Firefox while undefined screen was open, clicked SIGN OUT on bottom left side of screen (TTO) below Intuit account, Signed back in - continued where we left off and IT WORKED!
