I talked to a Turbotax representative who recognized the problem. It appears that there are a number of display screen resolutions that cause the activation window (where you are to enter your license code) to fail. Mine was set to 1920x1080. We tried several resolutions and found that 1360x768 worked for me. Complicating factor: I was using an external display via a docking station and no resolution worked for the activation window until I went back to the native display. This problem seems to affect only the activation window. Once past that step I went back to my normal configuration and everything was fine.
