The IRS is behind on 2019 taxes due to COVID-19. TurboTax will only be able to see if your efile was accepted. TurboTax cannot tell you what is in the IRS records after that. But the IRS can. You can contact them by phone.
The number to reach them is 800-829-1040. The best time of day to call is 8:00 AM. They are available Monday through
Friday from 7:00 AM - 7 PM.
Get to a live person fastest: Press 1 for English, then press 2 for Personal Income Taxes, and then push 1, then 3, then 2, then 0# when it asks for your social security number, then 2. Using #0 for your social security number confuses the phone system and it transfers you to a person, instead of more numbers to punch in.
