Thanks for the reply. At a glance, it seemed hopeful, but I DID sign in using my existing Turbo Tax Online account that I've been using for the past 5 years..... but none of my data is connected; none of the info that should carry over from year to year is doing so. Now, I've returned the Costco purchase for a refund, and am hoping that once they process it, it'll wipe this off my account and I can log in and start 2020 over. I even tried deleting the 2020 stuff I've already done and starting over, and Turbo Tax won't let me since the software was already activated. I just spent >1 hour on the phone with a Turbo Tax person (I was trying to get technical support) who was sweet, but could only search the online help info. She was telling me that you can't buy Turbo Tax Self Employed Live Online at the store, you can only buy the download/desktop version, but that's not true, I even showed her my costco account and a screen shot of the product I purchased that CLEARLY says "Online." What a mess. Intuit better get to fixing this problem since it's major. To not have my YOY data carry over is ridiculous. My Quickbooks isn't connected either. This sux.
