sbarro4
Returning Member

Unable to enter bank info

I am ready to efile and I added my bank information. This is the same bank info/routing/account # that I used in the past. I have checked the numbers 20 times (at least). I have restarted the efile process and reentered the numbers.

 

But, TT won't accept the numbers. I only get a message "Please verify your account number has been entered correctly." I then recheck the numbers and they are fine. I am unable to get past this point (although apparently I could mail my return in and wait 2 months for my return...).

 

Has anyone encountered this and figured out how to get passed this? Thanks.