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Unable to enter bank info
I am ready to efile and I added my bank information. This is the same bank info/routing/account # that I used in the past. I have checked the numbers 20 times (at least). I have restarted the efile process and reentered the numbers.
But, TT won't accept the numbers. I only get a message "Please verify your account number has been entered correctly." I then recheck the numbers and they are fine. I am unable to get past this point (although apparently I could mail my return in and wait 2 months for my return...).
Has anyone encountered this and figured out how to get passed this? Thanks.
March 6, 2021
1:22 PM