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Unfortunately, I was never able to reach a human being. Even with a case number, the system would not verify me.  I found the answer to this question in another similar thread on GA Partnership filings.

 

Go to Forms in the upper right. Click on the Form IT-FC. At the bottom of the Form page, it gives you the option to Delete Form. That's what I did. Worked like a charm.

 

Why do software engineers always have to try to 'fix' something that isn't broken. I had ZERO issues last year and could not have been happier. This year, I can't even get a human being to talk to...