That is your answer to help people??? It is CRIMINAL that the IRS is allowed to not take calls. I don't care if it takes 3 god **bleep** hours the automated system should NOT be able to hang up on me. I need my refund and Turboxtax is HORRIBLE and doesn't give you and real idea of where you refund is. The where's my refund tool is broken on IRS or Turbotax did something wrong with my tax return. This is ridiculous and the fact that turbotax does nothing to help doesnt make it any better. I will NEVER use turbotax again.
