- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
I'm not going to go all "cancel-culture" on this issue. The company has a product, they had a code error that was discovered and will be corrected. I'm happy to wait until March 5 (tomorrow) to revisit.
I'm disappointed in a situation where they acknowledge an issue that will be fixed (detected ~1 week prior to Mar 5), that they didn't just notify easily identified potential impactee's that they were recommending to not-file until the code was resolved.
Does it affect everyone? Apparently not. For the set that are affected, just warn me and give me the option to wait.
I'm still a TurboTax customer, have been for over 15 years. Their feature set is better than their competition (IMHO). Just communicate and keep me in the loop, and I'm happy to keep being a customer.