ty77
Level 3

Get your taxes done using TurboTax

If you installed on Windows PC, but need to also install on a MAC in your same household,

  • BUT your MAcbook lacks a CD drive,
  • AND you cannot downloads due to the same issue as the title of this thread,

You can:

  1. Call TT support to get a new key issued for the download.  Some have been successful, but it appears others have not. Expect l-o-o-n-g hold times as we approach tax deadlines.
  2. Or make a copy of the CD. But making a simple copy of the CD via your Windows PC to load onto a USB or file sharing site  (like Google drive or OneDrive)  does not work if you have a MAC.  It only copies the Windows based files, not the Mac based files. You have to create an iso image of the CD.  I used a free utility called ImgBurn.  It was an easy thing to do.  We now have TT on both PC and a MAC.