TREM
Level 2

Get your taxes done using TurboTax

I would think that if TT knew a week ago that there were calculation problems affecting filing, that they would notify users "before" they filed in the days since (with an ETA for the fix), rather than create extra anxiety in users by allowing them to file, get a submission 'rejected', until they have a chance to research and realize it wasn't  our fault. For a week, developers obviously knew which calculations and forms are affected.

 

I'd much rather receive the message prior to filing "our calculations on form 8xxx are being revised and will not be ready for you to submit your taxes until Mar.5. We appreciate your patience while we update our software." Transparency !